Terms and Conditions

1. General

By accessing and purchasing products from Hard Metal Precision Tools through any digital platform or direct sales channel, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all transactions with our company unless otherwise agreed in writing.

2. Products and Quality Assurance

All products supplied by us are sourced from reputed global manufacturers and tested in diverse machining materials such as steel, stainless steel, cast iron, aluminum, and hardened steel.

Product grades and quality remain consistent once established in your applications.

While product images and technical descriptions are provided for guidance, actual performance may vary depending on machine conditions and cutting parameters.

3. Pricing and Payment

We strive to offer reliable tooling solutions at very competitive prices in India.

Prices are subject to change without prior notice, depending on currency fluctuations, import duties, and market conditions.

Payment terms must be followed as agreed at the time of order. Orders may be withheld if payments are overdue.

4. Orders and Delivery

Orders can be placed online or directly with our sales team.

Delivery times are estimates only and subject to availability, logistics, and import clearances.

Risk and responsibility for the goods transfer to the buyer once the order has been dispatched.

Risk and responsibility for the goods transfer to the buyer once the order has been dispatched.

5. Returns and Replacements

Products once opened or used cannot be returned unless found defective.

In case of manufacturing defects, replacements will be arranged after verification.

Return claims must be submitted within 7 working days of delivery with proper documentation.

6. Warranty

Products are warranted against manufacturing defects only.

Warranty does not cover wear and tear due to improper usage, incorrect machining parameters, or application in unsuitable materials.

Our liability is limited to repair, replacement, or refund of the defective product at our discretion.

7. Limitation of Liability

Hard Metal Precision Tools shall not be held responsible for any indirect loss, downtime, or consequential damages arising from product usage.

Customers are responsible for selecting the correct product and parameters for their machining applications.

8. Intellectual Property

All content on our website, product literature, images, and technical documentation are the property of Hard Metal Precision Tools and may not be copied, distributed, or reproduced without prior written approval.

9. Governing Law

All disputes arising from transactions with Hard Metal Precision Tools shall be subject to the jurisdiction of courts in India.

10. Acceptance

By purchasing from Hard Metal Precision Tools, you acknowledge that you have read, understood, and agree to these Terms and Conditions.